Online shopping experience & customer satisfaction of Direct Fresh Ltd.

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2016.

מידע ביבליוגרפי
מחבר ראשי: Amin, Md. Ruhul
מחברים אחרים: Khan, Arifur Rahman
פורמט: Internship report
שפה:English
יצא לאור: BRAC University 2016
נושאים:
גישה מקוונת:http://hdl.handle.net/10361/6130
id 10361-6130
record_format dspace
spelling 10361-61302019-09-30T03:03:18Z Online shopping experience & customer satisfaction of Direct Fresh Ltd. Amin, Md. Ruhul Khan, Arifur Rahman BRAC Business School, BRAC University Direct Fresh Ltd. Customer satisfaction Online shopping Production This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2016. Cataloged from PDF version of Internship report. Includes bibliographical references (page 28). The internship report has been prepared on “Online Shopping Experience & Customer Satisfaction of Direct Fresh Ltd.” based on both primary and secondary data. The information used in this report has been collected from various sources such as daily reports of activities, interviews with employees, blogs, website, website backend and sales reports. I have prepared this report to represent the adapted marketing strategies by Direct Fresh. Direct Fresh has developed relationships with leading Bangladeshi meat, poultry, fish, and milk companies, like; Bengal Meats, Fisherman, German Butcher, Aarong Dairy, PepsiCo, Nestle, ACI, Square, etc. Locally made snacks and baked goods will be provided through relationships with Golden Harvest, Domiok Breads, Lucerne Chocolate, OceanRia, Glazed Donut. In this time our customers are upper class people. So we import some premium products from U.K, France, Thailand, Dubai and some other countries for premium customers. Customers of DF are satisfied with our service. But sometimes they face problem for browsing and time table of delivery. I talked with some customer and take feedback from them. I have closely analyzed the customer satisfaction of Direct Fresh and how they are implemented throughout my internship and prepared this report. MD. Ruhul Amin B. Business Administration 2016-08-10T03:47:44Z 2016-08-10T03:47:44Z 2016 2016-04-27 Internship report ID 12104210 http://hdl.handle.net/10361/6130 en BRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 35 pages application/pdf BRAC University
institution Brac University
collection Institutional Repository
language English
topic Direct Fresh Ltd.
Customer satisfaction
Online shopping
Production
spellingShingle Direct Fresh Ltd.
Customer satisfaction
Online shopping
Production
Amin, Md. Ruhul
Online shopping experience & customer satisfaction of Direct Fresh Ltd.
description This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2016.
author2 Khan, Arifur Rahman
author_facet Khan, Arifur Rahman
Amin, Md. Ruhul
format Internship report
author Amin, Md. Ruhul
author_sort Amin, Md. Ruhul
title Online shopping experience & customer satisfaction of Direct Fresh Ltd.
title_short Online shopping experience & customer satisfaction of Direct Fresh Ltd.
title_full Online shopping experience & customer satisfaction of Direct Fresh Ltd.
title_fullStr Online shopping experience & customer satisfaction of Direct Fresh Ltd.
title_full_unstemmed Online shopping experience & customer satisfaction of Direct Fresh Ltd.
title_sort online shopping experience & customer satisfaction of direct fresh ltd.
publisher BRAC University
publishDate 2016
url http://hdl.handle.net/10361/6130
work_keys_str_mv AT aminmdruhul onlineshoppingexperiencecustomersatisfactionofdirectfreshltd
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