Online shopping experience & customer satisfaction of Direct Fresh Ltd.
This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2016.
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BRAC University
2016
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גישה מקוונת: | http://hdl.handle.net/10361/6130 |
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10361-61302019-09-30T03:03:18Z Online shopping experience & customer satisfaction of Direct Fresh Ltd. Amin, Md. Ruhul Khan, Arifur Rahman BRAC Business School, BRAC University Direct Fresh Ltd. Customer satisfaction Online shopping Production This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2016. Cataloged from PDF version of Internship report. Includes bibliographical references (page 28). The internship report has been prepared on “Online Shopping Experience & Customer Satisfaction of Direct Fresh Ltd.” based on both primary and secondary data. The information used in this report has been collected from various sources such as daily reports of activities, interviews with employees, blogs, website, website backend and sales reports. I have prepared this report to represent the adapted marketing strategies by Direct Fresh. Direct Fresh has developed relationships with leading Bangladeshi meat, poultry, fish, and milk companies, like; Bengal Meats, Fisherman, German Butcher, Aarong Dairy, PepsiCo, Nestle, ACI, Square, etc. Locally made snacks and baked goods will be provided through relationships with Golden Harvest, Domiok Breads, Lucerne Chocolate, OceanRia, Glazed Donut. In this time our customers are upper class people. So we import some premium products from U.K, France, Thailand, Dubai and some other countries for premium customers. Customers of DF are satisfied with our service. But sometimes they face problem for browsing and time table of delivery. I talked with some customer and take feedback from them. I have closely analyzed the customer satisfaction of Direct Fresh and how they are implemented throughout my internship and prepared this report. MD. Ruhul Amin B. Business Administration 2016-08-10T03:47:44Z 2016-08-10T03:47:44Z 2016 2016-04-27 Internship report ID 12104210 http://hdl.handle.net/10361/6130 en BRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 35 pages application/pdf BRAC University |
institution |
Brac University |
collection |
Institutional Repository |
language |
English |
topic |
Direct Fresh Ltd. Customer satisfaction Online shopping Production |
spellingShingle |
Direct Fresh Ltd. Customer satisfaction Online shopping Production Amin, Md. Ruhul Online shopping experience & customer satisfaction of Direct Fresh Ltd. |
description |
This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2016. |
author2 |
Khan, Arifur Rahman |
author_facet |
Khan, Arifur Rahman Amin, Md. Ruhul |
format |
Internship report |
author |
Amin, Md. Ruhul |
author_sort |
Amin, Md. Ruhul |
title |
Online shopping experience & customer satisfaction of Direct Fresh Ltd. |
title_short |
Online shopping experience & customer satisfaction of Direct Fresh Ltd. |
title_full |
Online shopping experience & customer satisfaction of Direct Fresh Ltd. |
title_fullStr |
Online shopping experience & customer satisfaction of Direct Fresh Ltd. |
title_full_unstemmed |
Online shopping experience & customer satisfaction of Direct Fresh Ltd. |
title_sort |
online shopping experience & customer satisfaction of direct fresh ltd. |
publisher |
BRAC University |
publishDate |
2016 |
url |
http://hdl.handle.net/10361/6130 |
work_keys_str_mv |
AT aminmdruhul onlineshoppingexperiencecustomersatisfactionofdirectfreshltd |
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