Analysis of customer service quality and product promotional strategy of BRAC Bank Limited

Analysis of customer service quality and product promotional strategy of BRAC Bank Limited

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2009.

Bibliografiske detaljer
Hovedforfatter:	Noor, Sahali
Andre forfattere:	Haq, Mahmudul
Format:	Internship report
Sprog:	English
Udgivet:	BRAC University 2010
Fag:	Business administration
Online adgang:	http://hdl.handle.net/10361/55

Lignende værker

Customer service analysis with the overview of marketing and promotional activities of BRAC bank ltd.
af: Roy, Joydeep Sinha
Udgivet: (2011)

Customer’s satisfaction on service quality of Prime Bank Limited
af: Afroz, Rumana
Udgivet: (2014)

Customer service at branch of BRAC Bank
af: Hasan, Md. Kayser
Udgivet: (2012)

Customer Services of BRAC Bank Limited at Banani Branch
af: Faisal, Kazi Golam
Udgivet: (2014)

Customer service at Prime bank limited
af: Sultana, Fouzia
Udgivet: (2012)

Retail banking & customer experience of BRAC Bank Limited
af: Sadia, Humaira
Udgivet: (2014)

General banking & customer service of Agrani Bank Limited
af: Jahan, Mohammad Anowar
Udgivet: (2014)

Evaluation of customer service quality: a study on Jamuna Bank
af: Saha, Abanti
Udgivet: (2014)

Customer service analysis of the Southeast Bank Limited, Banani Branch
af: Rumman, Sheikh Abd-Al
Udgivet: (2014)

General banking and customer service of Shahjalal Islami Bank Limited
af: Nusrat, Safia
Udgivet: (2014)

Prime Bank Ltd: Evaluation of customer service quality and ways of improvement
af: Hasan, Md.Anamul
Udgivet: (2010)

Customer service of The City Bank Limited : Gulshan avenue
af: Ahmed, Ayesha
Udgivet: (2014)

New OTC product : 'Juci' launch strategy and promotional activity
af: Adnan, Sharif Sumit
Udgivet: (2015)

Customers’ perception regarding islamic banking services of Dhaka Bank Limited
af: Islam, Syed Ajmer
Udgivet: (2014)

Analysis of zero balance project of customer experience department of BRAC Bank Limited
af: Hena, Hasna
Udgivet: (2014)

Promotional strategy of ACI Salt
af: Chowdhury, Mobin Ahmed
Udgivet: (2014)

Consumer investment services to the customer of Islami Bank Bangladesh Limited
af: Zaman, Akramina
Udgivet: (2014)

Customer experience, retail banking division of BRAC Bank Limited
af: Sharmin, Samira
Udgivet: (2016)

Survey on customer satisfaction regarding the quality of service provided by foreign trade department of Dutch-Bangla Bank Limited
af: Rahim, Rezwanur
Udgivet: (2014)

A critical analysis of the customer care service of The City Bank Limited
af: Akter, Oyahida
Udgivet: (2014)

Assessment of customer service of the City Bank Ltd: a study on retail banking customer service department
af: Naher, Jamilatun
Udgivet: (2014)

Marketing analysis of retail banking products to improve customer loyalty of Prime Bank Limited
af: Chowdhury, Nafis
Udgivet: (2016)

The process of SMS loan and repayment behavior of customers: BRAC Bank Limited
af: Ahmed, Md. Foysal
Udgivet: (2012)

Customer satisfaction survey of unsecured loan customers of BRAC Bank limited
af: Akhtar, Jasmin
Udgivet: (2013)

An analysis of retail banking products of the City Bank Limited
af: Wareesa, Syeda Najifa
Udgivet: (2014)

Customer satisfaction index and service quality assurance of Grameenphone Ltd.
af: Chowdhury, Farzana
Udgivet: (2011)

Customer service marketing through general banking
af: Waheed, Sazzad
Udgivet: (2015)

Promotional strategy of ACI PURE salt
af: Rahman, Soad
Udgivet: (2014)

Consumer service delivery process of BRAC Bank Limited
af: Hasan, Istiaq
Udgivet: (2010)

Banglalink digital communications Limited- SWOT analysis & customer satisfaction of M-banking service users
af: Mehrab-Al-Islam, Nafis
Udgivet: (2014)

Customer service and foreign exchange operation at Standard Bank Limited
af: Roy, Shatabdi
Udgivet: (2014)

Retail banking & customer service activities of BRAC Bank Ltd
af: Andrews, Christer
Udgivet: (2016)

Customer satisfaction of BRAC Bank ATM card holders
af: Justice, Jakeul Hasan
Udgivet: (2012)

Marketing promotional strategies of GlaxoSmithKline Bangladesh Ltd. STIEFEL skin products
af: Chowdhury, Tazreen Nazim
Udgivet: (2012)

Customer satisfaction regarding the service quality of the foreign exchange department of Mercantile Bank Limited, Mirpur Branch
af: Siddika, Ayesha
Udgivet: (2014)

Customer satisfaction level of Standard Bank Limited
af: Chakma, Pramiti
Udgivet: (2014)

Customer relationship management Mercantile Bank Limited
af: Shahriar, Md. Hasan
Udgivet: (2014)

Analysis of zero balance and dormant project of customer experience department of BRAC Bank Limited
af: Trisha, Tasnuva Tabassum
Udgivet: (2015)

Customers’ perception regarding islamic banking services of Bangladesh
af: Musa, Fahad-Ibn-
Udgivet: (2014)

Analysis of consumer loan in BRAC Bank Limited
af: Hossain, Delwar
Udgivet: (2010)