Andaleeb, S. S., & Basu, A. K. (2016). Do warranties influence perceptions of service quality?: A study of the automobile repair and service industry. © 1998 Published by Elsevier Ltd.
Chicago (17e ed.) BronvermeldingAndaleeb, Syed Saad, en Amiya K. Basu. Do Warranties Influence Perceptions of Service Quality?: A Study of the Automobile Repair and Service Industry. © 1998 Published by Elsevier Ltd, 2016.
MLA (8e ed.) BronvermeldingAndaleeb, Syed Saad, en Amiya K. Basu. Do Warranties Influence Perceptions of Service Quality?: A Study of the Automobile Repair and Service Industry. © 1998 Published by Elsevier Ltd, 2016.
Let op: Deze citaties zijn niet altijd 100% accuraat.