Andaleeb, S. S., & Basu, A. K. (2016). Do warranties influence perceptions of service quality?: A study of the automobile repair and service industry. © 1998 Published by Elsevier Ltd.
Παραπομπή σε μορφή Chicago (17η εκδ.)Andaleeb, Syed Saad, και Amiya K. Basu. Do Warranties Influence Perceptions of Service Quality?: A Study of the Automobile Repair and Service Industry. © 1998 Published by Elsevier Ltd, 2016.
Παραπομπή σε μορφή MLA (8th εκδ.)Andaleeb, Syed Saad, και Amiya K. Basu. Do Warranties Influence Perceptions of Service Quality?: A Study of the Automobile Repair and Service Industry. © 1998 Published by Elsevier Ltd, 2016.
Πρόσοχή: Οι παραπομπές μπορεί να μην είναι 100% ακριβείς.