Andaleeb, S. S., & Basu, A. K. (2016). Do warranties influence perceptions of service quality?: A study of the automobile repair and service industry. © 1998 Published by Elsevier Ltd.
Cita Chicago Style (17a ed.)Andaleeb, Syed Saad, y Amiya K. Basu. Do Warranties Influence Perceptions of Service Quality?: A Study of the Automobile Repair and Service Industry. © 1998 Published by Elsevier Ltd, 2016.
Cita MLA (8a ed.)Andaleeb, Syed Saad, y Amiya K. Basu. Do Warranties Influence Perceptions of Service Quality?: A Study of the Automobile Repair and Service Industry. © 1998 Published by Elsevier Ltd, 2016.
Precaución: Estas citas no son 100% exactas.