Andaleeb, S. S., & Basu, A. K. (2016). Do warranties influence perceptions of service quality?: A study of the automobile repair and service industry. © 1998 Published by Elsevier Ltd.
Chicago-viite (17. p.)Andaleeb, Syed Saad, ja Amiya K. Basu. Do Warranties Influence Perceptions of Service Quality?: A Study of the Automobile Repair and Service Industry. © 1998 Published by Elsevier Ltd, 2016.
MLA-viite (8. p.)Andaleeb, Syed Saad, ja Amiya K. Basu. Do Warranties Influence Perceptions of Service Quality?: A Study of the Automobile Repair and Service Industry. © 1998 Published by Elsevier Ltd, 2016.
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