Andaleeb, S. S. (2016). Determinants of customer satisfaction with hospitals: A managerial model. © 1998 Published by MCB UP Ltd.
Chicago-viite (17. p.)Andaleeb, Syed Saad. Determinants of Customer Satisfaction with Hospitals: A Managerial Model. © 1998 Published by MCB UP Ltd, 2016.
MLA-viite (8. p.)Andaleeb, Syed Saad. Determinants of Customer Satisfaction with Hospitals: A Managerial Model. © 1998 Published by MCB UP Ltd, 2016.
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