Public and private hospitals in Bangladesh: service quality and predictors of hospital choice
This article was published in the Health Policy Planning [© 2000 Published by Oxford University Press] and the definite version is available at: http://doi.org/10.1093/heapol/15.1.95 The Journal's website is at: http://heapol.oxfordjournals.org/content/15/1/95
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10361-54922016-07-16T08:00:09Z Public and private hospitals in Bangladesh: service quality and predictors of hospital choice Andaleeb, Syed Saad This article was published in the Health Policy Planning [© 2000 Published by Oxford University Press] and the definite version is available at: http://doi.org/10.1093/heapol/15.1.95 The Journal's website is at: http://heapol.oxfordjournals.org/content/15/1/95 This study compares the quality of services provided by public and private hospitals in Bangladesh. The premise of the paper was that the quality of hospital services would be contingent on the incentive structure under which these institutions operate. Since private hospitals are not subsidized and depend on income from clients (i.e. market incentives), they would be more motivated than public hospitals to provide quality services to patients to meet their needs more effectively and efficiently. This premise was supported. Patient perceptions of service quality and key demographic characteristics were also used to predict choice of public or private hospitals. The model, based on discriminant analysis, demonstrated satisfactory predictive power. Published 2016-06-22T12:05:33Z 2016-06-22T12:05:33Z 2000 Article Andaleeb, S. S. (2000). Public and private hospitals in Bangladesh: service quality and predictors of hospital choice. Health Policy Planning, 15(1), 95–102. doi:10.1093/heapol/15.1.95 http://hdl.handle.net/10361/5492 10.1093/heapol/15.1.95 en http://doi.org/10.1093/heapol/15.1.95 © 2000 Published by Oxford University Press |
institution |
Brac University |
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Institutional Repository |
language |
English |
description |
This article was published in the Health Policy Planning [© 2000 Published by Oxford University Press] and the definite version is available at: http://doi.org/10.1093/heapol/15.1.95 The Journal's website is at: http://heapol.oxfordjournals.org/content/15/1/95 |
format |
Article |
author |
Andaleeb, Syed Saad |
spellingShingle |
Andaleeb, Syed Saad Public and private hospitals in Bangladesh: service quality and predictors of hospital choice |
author_facet |
Andaleeb, Syed Saad |
author_sort |
Andaleeb, Syed Saad |
title |
Public and private hospitals in Bangladesh: service quality and predictors of hospital choice |
title_short |
Public and private hospitals in Bangladesh: service quality and predictors of hospital choice |
title_full |
Public and private hospitals in Bangladesh: service quality and predictors of hospital choice |
title_fullStr |
Public and private hospitals in Bangladesh: service quality and predictors of hospital choice |
title_full_unstemmed |
Public and private hospitals in Bangladesh: service quality and predictors of hospital choice |
title_sort |
public and private hospitals in bangladesh: service quality and predictors of hospital choice |
publisher |
© 2000 Published by Oxford University Press |
publishDate |
2016 |
url |
http://hdl.handle.net/10361/5492 |
work_keys_str_mv |
AT andaleebsyedsaad publicandprivatehospitalsinbangladeshservicequalityandpredictorsofhospitalchoice |
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