Service quality perceptions and patient satisfaction: a study of hospitals in a developing country
This article was published in the Social Science & Medicine [© 2001 Elsevier Science Ltd.] and the definite version is available at: http://doi.org/10.1016/S0277-9536(00)00235-5 The Journal's website is at: http://www.sciencedirect.com/science/article/pii/S0277953600002355
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| Natura: | Articolo |
| Lingua: | English |
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© 2001 Elsevier Science Ltd.
2016
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| Accesso online: | http://hdl.handle.net/10361/5490 |