Andaleeb, S. S. (2016). Service quality perceptions and patient satisfaction: A study of hospitals in a developing country. © 2001 Elsevier Science Ltd.
Chicago-referens (17:e uppl.)Andaleeb, Syed Saad. Service Quality Perceptions and Patient Satisfaction: A Study of Hospitals in a Developing Country. © 2001 Elsevier Science Ltd, 2016.
MLA-referens (8:e uppl.)Andaleeb, Syed Saad. Service Quality Perceptions and Patient Satisfaction: A Study of Hospitals in a Developing Country. © 2001 Elsevier Science Ltd, 2016.
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