Usage of academic libraries: the role of service quality, resources, and user characteristics

Usage of academic libraries: the role of service quality, resources, and user characteristics

This is an Open Access Article. It is published by Library Trends ,Measuring Service Quality and the definite version is available at: http://hdl.handle.net/2142/8368

Bibliographic Details
Main Authors: Simmonds, Patience L., Andaleeb, Syed Saad
Format: Article
Language:English
Published: © Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign 2016
Subjects:
Libraries user satisfaction.
Libraries evaluation
Libraries quality control.
Libraries standards
Online Access:http://hdl.handle.net/10361/5442

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