E-commerce and wealth management service
The aim of this paper is to identify wealth management services and the impact that e-commerce has had upon its range and delivery. The study reveals that e-commerce undoubtedly provides technological opportunities to expand services and introduce new and sometimes innovative tools and functions to...
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| Формат: | Статья |
| Язык: | English |
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BRAC University
2010
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| Online-ссылка: | http://hdl.handle.net/10361/518 |
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10361-518 |
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10361-5182019-09-29T05:45:57Z E-commerce and wealth management service Quader, Mohammed Shahedul Siddique, M. Abu Bakar Ahmed, Ezaz Ecommerce Wealth management CRM The aim of this paper is to identify wealth management services and the impact that e-commerce has had upon its range and delivery. The study reveals that e-commerce undoubtedly provides technological opportunities to expand services and introduce new and sometimes innovative tools and functions to enhance client relationships. However, it is found not to be a panacea, with improved client and relationship manager supplied information more critical to success. It also considers the impact of e-commerce on CRM where attempts at segmentation have met with mixed results and client needs are still to be effectively served as a whole. 2010-10-14T09:54:35Z 2010-10-14T09:54:35Z 2004 Article http://hdl.handle.net/10361/518 en BRAC University Journal, BRAC University;Vol.1, No.2,pp. 87-97 application/pdf BRAC University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
Ecommerce Wealth management CRM |
| spellingShingle |
Ecommerce Wealth management CRM Quader, Mohammed Shahedul Siddique, M. Abu Bakar Ahmed, Ezaz E-commerce and wealth management service |
| description |
The aim of this paper is to identify wealth management services and the impact that e-commerce has had upon its range and delivery. The study reveals that e-commerce undoubtedly provides technological opportunities to expand services and introduce new and sometimes innovative tools and functions to enhance client relationships. However, it is found not to be a panacea, with improved client and relationship manager supplied information more critical to success. It also considers the impact of e-commerce on CRM where attempts at segmentation have met with mixed results and client needs are still to be effectively served as a whole. |
| format |
Article |
| author |
Quader, Mohammed Shahedul Siddique, M. Abu Bakar Ahmed, Ezaz |
| author_facet |
Quader, Mohammed Shahedul Siddique, M. Abu Bakar Ahmed, Ezaz |
| author_sort |
Quader, Mohammed Shahedul |
| title |
E-commerce and wealth management service |
| title_short |
E-commerce and wealth management service |
| title_full |
E-commerce and wealth management service |
| title_fullStr |
E-commerce and wealth management service |
| title_full_unstemmed |
E-commerce and wealth management service |
| title_sort |
e-commerce and wealth management service |
| publisher |
BRAC University |
| publishDate |
2010 |
| url |
http://hdl.handle.net/10361/518 |
| work_keys_str_mv |
AT quadermohammedshahedul ecommerceandwealthmanagementservice AT siddiquemabubakar ecommerceandwealthmanagementservice AT ahmedezaz ecommerceandwealthmanagementservice |
| _version_ |
1814308862671454208 |