Andrews, C., & Arifuzzaman, S. (2016). Retail banking & customer service activities of BRAC Bank Ltd. BRAC University.
Čikaški stil citiranja (17. izdanje)Andrews, Christer, i S.M Arifuzzaman. Retail Banking & Customer Service Activities of BRAC Bank Ltd. BRAC University, 2016.
MLA način citiranja (8. izdanje)Andrews, Christer, i S.M Arifuzzaman. Retail Banking & Customer Service Activities of BRAC Bank Ltd. BRAC University, 2016.
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