Role of service quality in measuring customer satisfaction in power sector: a case of Dhaka Electric Supply Company (DESCO)

This dissertation report is submitted in partial fulfillment of the requirements for the degree of Masters in Procurement and Supply Management, 2015.

Bibliographic Details
Main Author: Jabber, Md. Wasim
Format: Thesis
Language:English
Published: BRAC University 2016
Subjects:
Online Access:http://hdl.handle.net/10361/4923