Role of service quality in measuring customer satisfaction in power sector: a case of Dhaka Electric Supply Company (DESCO)

Role of service quality in measuring customer satisfaction in power sector: a case of Dhaka Electric Supply Company (DESCO)

This dissertation report is submitted in partial fulfillment of the requirements for the degree of Masters in Procurement and Supply Management, 2015.

书目详细资料
主要作者:	Jabber, Md. Wasim
格式:	Thesis
语言:	English
出版:	BRAC University 2016
主题:	Procurement and supply management BIGD DESCO
在线阅读:	http://hdl.handle.net/10361/4923

相似书籍

Governance in sustainable public procurement : role of Supreme Audit Institution, Bangladesh
由: Ahammed, Kazi Forrukh
出版: (2016)

Impact of ICT uses in food supply chain: a case study of Narsingdi vegetable supply chain
由: Huque, Md. Enamul
出版: (2016)

The evaluation of CSR on banks’ performance to promote sustainable banking in Bangladesh : a study on supply chain context.
由: Patwary, Md. Anisur Rahman
出版: (2016)

Improving performance of store management: a case study of Dhaka Electric Supply Company Ltd. (DESCO)
由: Morshed, Rashed
出版: (2014)

A study of standard tender documents (goods) of PPR 2008 under un procurement manual
由: Mahmud, Md. Hasibul
出版: (2016)

Improving performances of CMS in public procurement : a case study on roads & highways department
由: Noman, Nishat
出版: (2016)

Contract management practice for the procurement of goods in the public sector in Bangladesh: a case study of LGED
由: Sarkar, Partha Pradip
出版: (2016)

Indirect procurement outsourcing issues and opportunities in context of Bangladesh based firms
由: Arefeen, Mohammad Shahe
出版: (2016)

Practices and challenges in the procurement of goods of Bangladesh Railway: a case study on locomotive spare-parts procurement
由: Islam, Md. Anwarul
出版: (2016)

Effectiveness of centralized procurement systems in public sector enterprises of Bangladesh : a focus on Economic Census 2013
由: Islam, Md. Taslimul
出版: (2016)

Quality control issues for the roads of RHD; present state, challenges and scope of improvement
由: A. K. M. Shamsuzzoha
出版: (2016)

Management of suppliers’ performance in BWDB : an evaluation
由: Hasan, Md. Rakibul
出版: (2016)

Getting value for money from public procurement
由: Hossain, Md. Mahraj
出版: (2016)

Role of maintenance management of rolling stock in Bangladesh Railway : a study to assess effectiveness and efficiency
由: Islam, Md. Shafiqul
出版: (2016)

Improving transportation system of supply chain management for shrimp in Satkhira
由: Hasan, Md. Abul
出版: (2016)

Effectiveness of the procurement process in the development sector of Bangladesh
由: Chowdhury, Shohel Aman
出版: (2016)

Factors affecting the efficiency and effectiveness of emergency procurement in Bangladesh Water Development Board (BWDB)
由: Saha, Partha Pratim
出版: (2016)

Strategic compliance of PPA and PPR and level of service rendered in Government agencies.
由: Hoque, Md. Enamul
出版: (2016)

Inventory management systems of Anwar Jute Spinning Mills Ltd. in Bangladesh
由: Huda, Md. Nurul
出版: (2016)

Assessment of e-tendering (e-GP) process in LGED: a case study for selected offices
由: Joarder, Md. Saifur Rahman
出版: (2016)

Price variation in vegetable market: a study on effective supply chain management in Bangladesh
由: Bhuiyan, Mohammad Anamul Hoque
出版: (2016)

Challenges of service procurement: a case study at the second rural transport improvement project of Local Government Engineering Department
由: Shiddique, Md. Rayhan
出版: (2016)

Impact of outsourcing on company performance study on a local public limited company in Bangladesh
由: Sarifuzzaman, Md.
出版: (2014)

Addressing sustainability through public procurement for sustainable development of Bangladesh
由: Rahman, Md. Saifur
出版: (2016)

Logistics management in cement manufacturing industry: a case study of Seven Rings Cement in Bangladesh
由: Karim, Shahjadul
出版: (2016)

Identifying forward market scopes through value chain analysis: a study on dairy and maize sub-sectors
由: Riaz, Ahammed
出版: (2016)

Evaluating the e-GP system in Bangladesh Water Development Board (BWDB)
由: Md. Ruhunnabi, Abdullahil Baki
出版: (2016)

Procurement effectiveness in Local Government Engineering Department (LGED) under IDA and GoB funded projects
由: Aziz, Md. Abdul
出版: (2016)

Adoption of e-procurement in foreign aided projects in Bangladesh
由: Rahman, Muhammad Anisur
出版: (2016)

বার্ষিক রক্ষণাবেক্ষণ কাজের স্বার্থে বিদ্যুৎ সরবরাহ প্রসঙ্গে
由: ঢাকা ইলেকট্রিক সাপ্লাই কোম্পানি লিমিটেড (ডেসকো)
出版: (2023)

Role of procurement and supply chain management in construction project performance: a case on Pakiza Industrial Park
由: Das, Tushar Kanti
出版: (2021)

Factors influencing electronic Government Procurement (e-GP) in Bangladesh
由: Huda, Md. Nurul
出版: (2016)

e-GP in mechanical wing procurement in roads & highways: an assessment of efficiency
由: Khan, Mohammad Ali Ahmed
出版: (2016)

A study on public works department on the basis of key performance indicator regarding compliance to PPA 2006 & PPR 2008 in the procurement activities
由: Ahmed, Kazi Sharif Uddin
出版: (2016)

Participation of women in procurement/supply chain profession in Bangladeshi development organizations
由: Munir, M Sirajam
出版: (2016)

Sustainable procurement: scope and practice in the public sector in Bangladesh
由: Kamruzzaman, Md.
出版: (2013)

Adding Value by Cost Reduction in Public Sector Tendering Process
由: Hasan, Mir Zahid
出版: (2013)

Procurement and supply chain management of Bismillah Jacquard Limited
由: Tamim, Tahmina
出版: (2018)

Participatory procurement practice of water sector in foreign aided project: an analysis of ADB finance "SWAIWRPMP project" in BWDB
由: Das, Amrita Kumar
出版: (2014)

Quality procurement : a comparative study between public and private procurement practices in Bangladesh
由: Hossain, Md. Kamal
出版: (2016)