Citação norma APA

Sharif, N., & Aziz, M. T. (2016). An overview of customer relationship management (crm) of IDLC Finance Limited. BRAC University.

Citação norma Chicago

Sharif, Noureen, and Mohammed Tareque Aziz. An Overview of Customer Relationship Management (crm) of IDLC Finance Limited. BRAC University, 2016.

Citação norma MLA

Sharif, Noureen, and Mohammed Tareque Aziz. An Overview of Customer Relationship Management (crm) of IDLC Finance Limited. BRAC University, 2016.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.