APA način citiranja (7. izdanje)

Sharif, N., & Aziz, M. T. (2016). An overview of customer relationship management (crm) of IDLC Finance Limited. BRAC University.

Čikaški stil citiranja (17. izdanje)

Sharif, Noureen, i Mohammed Tareque Aziz. An Overview of Customer Relationship Management (crm) of IDLC Finance Limited. BRAC University, 2016.

MLA način citiranja (8. izdanje)

Sharif, Noureen, i Mohammed Tareque Aziz. An Overview of Customer Relationship Management (crm) of IDLC Finance Limited. BRAC University, 2016.

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