Παραπομπή σε μορφή APA (7η εκδ.)

Sharif, N., & Aziz, M. T. (2016). An overview of customer relationship management (crm) of IDLC Finance Limited. BRAC University.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Sharif, Noureen, και Mohammed Tareque Aziz. An Overview of Customer Relationship Management (crm) of IDLC Finance Limited. BRAC University, 2016.

Παραπομπή σε μορφή MLA (8th εκδ.)

Sharif, Noureen, και Mohammed Tareque Aziz. An Overview of Customer Relationship Management (crm) of IDLC Finance Limited. BRAC University, 2016.