Yasmin, N., & Akhter, R. (2016). Retail Banking and Customer Service (City Bank, Banani Branch). BRAC University.
Citação norma ChicagoYasmin, Nabila, and Rahma Akhter. Retail Banking and Customer Service (City Bank, Banani Branch). BRAC University, 2016.
Citação norma MLAYasmin, Nabila, and Rahma Akhter. Retail Banking and Customer Service (City Bank, Banani Branch). BRAC University, 2016.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.