A Study of motivation and empowerment at Robi Axiata Ltd.
This thesis is restricted.This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2015.
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| 格式: | Internship report |
| 語言: | English |
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BRAC University
2016
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| 在線閱讀: | http://hdl.handle.net/10361/4670 |
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10361-46702019-09-30T03:47:03Z A Study of motivation and empowerment at Robi Axiata Ltd. Asri, Adeeba Shahbazi, Syeda Shaherbanu BRAC Business School, BRAC University Business administration Robi Axiata Ltd. Employee motivation This thesis is restricted.This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2015. Cataloged from PDF version of Internship report. Includes bibliographical references (page 26). This report is a reflection of the learning and experiences acquired through an opportunity to be associated with Robi Axiata Ltd. for an internship under the Market Operations department. This department is made up of many sub-departments; however, this report focuses on the ones that were closely observed. The three main sub-departments were the Dhonnobad Program, Campaign and International Roaming. The major responsibilities associated with this particular job title comprised of working on partnership management (managing contracts and promotions), managing events, data analysis and interpretation for high value customers and creating reports on the progress of the different aspects of the Dhonnobad Program. The report goes on to discuss the different aspects of job performance. The nature of measuring job performance is mainly dependent on the fast paced service orientation culture of the industry. Therefore, making the performance criterion to be demanding at all stages. Targets, one’s ability to cope with team work, the ability to efficiently and effectively identify consumer needs in the highly variable technological environment. There were clear indications for room for improvement on the daily activities of the department and its employees, thus critical observations and recommendations regarding resource management, setting targets, cooperation with the IT team, taking ownership of work, bridging communication gaps and improving extrinsic satisfaction is just a few of the suggested improvements. The main project is a study carried out with three departments of Robi Axiata Ltd. It is a study on the relationship between extrinsic and intrinsic factors existing in the organization. A sample of 30 was taken to carry out primary research. Through the use of a survey data collection was executed. The analysis of the data has been done through statistical tools such as the SPSS. Some selective factors were chosen from the list of the survey conducted on the three departments as all of them were not appropriate for this study. The original supposition was that intrinsic and extrinsic factors have a strong positive relationship. However, the opposite has been proven for this case. The data analysis and interpretation has been based on results from the calculation of mean, standard deviation, variance and correlation. Recommendations have been made on the results suggested through statistical evidence. It must be said that the sample size may not provide clear representation of the actual circumstances. Adeeba Asri B. Business Administration 2016-01-06T14:53:20Z 2016-01-06T14:53:20Z 2015 2015-12-20 Internship report ID 12104107 http://hdl.handle.net/10361/4670 en BRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 26 pages application/pdf BRAC University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
Business administration Robi Axiata Ltd. Employee motivation |
| spellingShingle |
Business administration Robi Axiata Ltd. Employee motivation Asri, Adeeba A Study of motivation and empowerment at Robi Axiata Ltd. |
| description |
This thesis is restricted.This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2015. |
| author2 |
Shahbazi, Syeda Shaherbanu |
| author_facet |
Shahbazi, Syeda Shaherbanu Asri, Adeeba |
| format |
Internship report |
| author |
Asri, Adeeba |
| author_sort |
Asri, Adeeba |
| title |
A Study of motivation and empowerment at Robi Axiata Ltd. |
| title_short |
A Study of motivation and empowerment at Robi Axiata Ltd. |
| title_full |
A Study of motivation and empowerment at Robi Axiata Ltd. |
| title_fullStr |
A Study of motivation and empowerment at Robi Axiata Ltd. |
| title_full_unstemmed |
A Study of motivation and empowerment at Robi Axiata Ltd. |
| title_sort |
study of motivation and empowerment at robi axiata ltd. |
| publisher |
BRAC University |
| publishDate |
2016 |
| url |
http://hdl.handle.net/10361/4670 |
| work_keys_str_mv |
AT asriadeeba astudyofmotivationandempowermentatrobiaxiataltd AT asriadeeba studyofmotivationandempowermentatrobiaxiataltd |
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