APA-referens (7:e uppl.)

Antara, N. Z., & Akter, T. (2015). Analyzing customer satisfaction by using servqual model of five-dimension in the content of e-banking service quality of the Dhaka Bank Ltd. BRAC University.

Chicago-referens (17:e uppl.)

Antara, Naushin Zabin, och Tania Akter. Analyzing Customer Satisfaction by Using Servqual Model of Five-dimension in the Content of E-banking Service Quality of the Dhaka Bank Ltd. BRAC University, 2015.

MLA-referens (8:e uppl.)

Antara, Naushin Zabin, och Tania Akter. Analyzing Customer Satisfaction by Using Servqual Model of Five-dimension in the Content of E-banking Service Quality of the Dhaka Bank Ltd. BRAC University, 2015.

Varning: dessa hänvisningar är inte alltid fullständigt riktiga.