Antara, N. Z., & Akter, T. (2015). Analyzing customer satisfaction by using servqual model of five-dimension in the content of e-banking service quality of the Dhaka Bank Ltd. BRAC University.
Čikaški stil citiranja (17. izdanje)Antara, Naushin Zabin, i Tania Akter. Analyzing Customer Satisfaction by Using Servqual Model of Five-dimension in the Content of E-banking Service Quality of the Dhaka Bank Ltd. BRAC University, 2015.
MLA način citiranja (8. izdanje)Antara, Naushin Zabin, i Tania Akter. Analyzing Customer Satisfaction by Using Servqual Model of Five-dimension in the Content of E-banking Service Quality of the Dhaka Bank Ltd. BRAC University, 2015.
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