APA (7 ম সংস্করণ) উদ্ধৃতি

Antara, N. Z., & Akter, T. (2015). Analyzing customer satisfaction by using servqual model of five-dimension in the content of e-banking service quality of the Dhaka Bank Ltd. BRAC University.

শিকাগো স্টাইল (17 তম সংস্করণ) উদ্ধৃতি

Antara, Naushin Zabin, এবং Tania Akter. Analyzing Customer Satisfaction by Using Servqual Model of Five-dimension in the Content of E-banking Service Quality of the Dhaka Bank Ltd. BRAC University, 2015.

M.L.A (8 ম সংস্করণ) উদ্ধৃতি

Antara, Naushin Zabin, এবং Tania Akter. Analyzing Customer Satisfaction by Using Servqual Model of Five-dimension in the Content of E-banking Service Quality of the Dhaka Bank Ltd. BRAC University, 2015.