An insight on front office operations and service features of ‘The Westin Dhaka’

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2015

Bibliographic Details
Main Author: Sultana, Sharmin
Other Authors: Ghosh, Suntu Kumar
Format: Internship report
Language:English
Published: BRAC University 2015
Subjects:
Online Access:http://hdl.handle.net/10361/4531
id 10361-4531
record_format dspace
spelling 10361-45312019-09-30T03:44:45Z An insight on front office operations and service features of ‘The Westin Dhaka’ Sultana, Sharmin Ghosh, Suntu Kumar BRAC Business School, BRAC University Business administration Westin Dhaka office operations This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2015 Cataloged from PDF version of Internship report. Includes bibliographical references (page 35). The main objective of this report was to give an overview of the function of the front office team of The Westin Dhaka. This report has considered different aspect of The Westin Dhaka, particularly regarding the function on Westin Experience Specialist Desk. As I was mainly selected as a trainee in the Westin Experience specialist team which is a part of the front office management so my research topic about the report is “front office operations and service features of the Westin Dhaka.’’ Initially I divided the entire report in three parts. In my First part I gave the introduction with the organizational overview which consists of with the company’s profile, background, its vision and mission and a brief departmental overview. Second part is the main part where I have explained, company’s principal and purpose, key services and products and the facilities. Third part is mainly the job responsibilities that I had to do while serving as a trainee in the Westin Experience Desk. I gave the whole Idea about the front office operation, how it works, how we organize our task so that every guest leaves with a smile and a pleasant memory. Sharmin Sultana B. Business Administration 2015-10-29T08:53:21Z 2015-10-29T08:53:21Z 2015 2015-08 Internship report ID 09104184 http://hdl.handle.net/10361/4531 en BRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 35 pages application/pdf BRAC University
institution Brac University
collection Institutional Repository
language English
topic Business administration
Westin Dhaka
office operations
spellingShingle Business administration
Westin Dhaka
office operations
Sultana, Sharmin
An insight on front office operations and service features of ‘The Westin Dhaka’
description This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2015
author2 Ghosh, Suntu Kumar
author_facet Ghosh, Suntu Kumar
Sultana, Sharmin
format Internship report
author Sultana, Sharmin
author_sort Sultana, Sharmin
title An insight on front office operations and service features of ‘The Westin Dhaka’
title_short An insight on front office operations and service features of ‘The Westin Dhaka’
title_full An insight on front office operations and service features of ‘The Westin Dhaka’
title_fullStr An insight on front office operations and service features of ‘The Westin Dhaka’
title_full_unstemmed An insight on front office operations and service features of ‘The Westin Dhaka’
title_sort insight on front office operations and service features of ‘the westin dhaka’
publisher BRAC University
publishDate 2015
url http://hdl.handle.net/10361/4531
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