Sultana, S., & Aziz, D. M. T. (2015). Customer relationship management: A case study on ITS Labtest Bangladesh Ltd. BRAC University.
Chicago Style (17. basım) AtıfSultana, Sabia, ve Dr. Md. Tareque Aziz. Customer Relationship Management: A Case Study on ITS Labtest Bangladesh Ltd. BRAC University, 2015.
MLA (8th ed.) AtıfSultana, Sabia, ve Dr. Md. Tareque Aziz. Customer Relationship Management: A Case Study on ITS Labtest Bangladesh Ltd. BRAC University, 2015.
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