Sultana, S., & Aziz, D. M. T. (2015). Customer relationship management: A case study on ITS Labtest Bangladesh Ltd. BRAC University.
Citação norma ChicagoSultana, Sabia, and Dr. Md. Tareque Aziz. Customer Relationship Management: A Case Study on ITS Labtest Bangladesh Ltd. BRAC University, 2015.
Citação norma MLASultana, Sabia, and Dr. Md. Tareque Aziz. Customer Relationship Management: A Case Study on ITS Labtest Bangladesh Ltd. BRAC University, 2015.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.