Sultana, S., & Aziz, D. M. T. (2015). Customer relationship management: A case study on ITS Labtest Bangladesh Ltd. BRAC University.
Lua i Stíl Chicago (17ú heag.)Sultana, Sabia, agus Dr. Md. Tareque Aziz. Customer Relationship Management: A Case Study on ITS Labtest Bangladesh Ltd. BRAC University, 2015.
Lua MLA (8ú heag.)Sultana, Sabia, agus Dr. Md. Tareque Aziz. Customer Relationship Management: A Case Study on ITS Labtest Bangladesh Ltd. BRAC University, 2015.
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