A study on service quality management and passengers feedback of Singapore airlines Dhaka

A study on service quality management and passengers feedback of Singapore airlines Dhaka

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2015

ग्रंथसूची विवरण
मुख्य लेखक:	Rozario, Mathious D.
अन्य लेखक:	Akhtar, Afsana
स्वरूप:	Internship report
भाषा:	English
प्रकाशित:	BRAC University 2015
विषय:	Business administration
ऑनलाइन पहुंच:	http://hdl.handle.net/10361/4364

समान संसाधन

Evaluation of customer service quality: a study on Jamuna Bank
द्वारा: Saha, Abanti
प्रकाशित: (2014)

Students feedback and effectiveness about professional skill development program of BRAC University career services office
द्वारा: Gomes, Reachel Jeana
प्रकाशित: (2014)

Human resource policies at GMG Airlines Limited
द्वारा: Marfua, Jannatul
प्रकाशित: (2012)

Discussion of Four P's of Biman Bangladesh Airlines
द्वारा: Hossain, Syeda Maria
प्रकाशित: (2011)

Fair Revenue Sharing Mechanisms for Strategic Passenger Airline Alliances
द्वारा: Ã‡etiner
प्रकाशित: (2013)

Event management of the Westin Dhaka
द्वारा: Karmaker, Razib
प्रकाशित: (2014)

An assessment of service quality in the City Bank Ltd.
द्वारा: Ahmed, Kamrunnahar
प्रकाशित: (2014)

Airlines Industry Profile: Singapore

Employees feedback on existing performance appraisal system of Rangs Group
द्वारा: Das, Arunima
प्रकाशित: (2015)

Credit management of Dhaka Bank Limited
द्वारा: Sharley, Samrina Zerin Khan
प्रकाशित: (2014)

Credit management of Dhaka Bank Limited
द्वारा: Hasan, Mehedi
प्रकाशित: (2012)

Customer’s satisfaction on service quality of Prime Bank Limited
द्वारा: Afroz, Rumana
प्रकाशित: (2014)

Parkway Hospitals Singapore Private Ltd.
द्वारा: Bhuiyan, Mamun Rashid
प्रकाशित: (2014)

Roles of service marketing in remittance business of Dhaka Bank Limited
द्वारा: Ali, Naveen Taharat
प्रकाशित: (2014)

Customer satisfaction index and service quality assurance of Grameenphone Ltd.
द्वारा: Chowdhury, Farzana
प्रकाशित: (2011)

A comparative analysis of service quality of Airtel with other private telecommunication companies
द्वारा: Hasan, Md. Mehdi
प्रकाशित: (2014)

Discussion on seven best practices of successful organizations & Biman Bangladesh Airlines Limited
द्वारा: Hashmat, Fahad Ibne
प्रकाशित: (2014)

Customers’ perception regarding islamic banking services of Dhaka Bank Limited
द्वारा: Islam, Syed Ajmer
प्रकाशित: (2014)

Prime Bank Ltd: Evaluation of customer service quality and ways of improvement
द्वारा: Hasan, Md.Anamul
प्रकाशित: (2010)

A relational study on consumer promotion, price Perception, service quality perception and brand loyalty in the context of telecommunication industry in Bangladesh
द्वारा: Sultana, Nasrin
प्रकाशित: (2014)

Singapore Airlines, Ltd. SWOT Analysis

Credit management procedure: a study on Dhaka Bank Limited, foreign exchange branch, Dhaka
द्वारा: Naher, Nur-Un
प्रकाशित: (2016)

Analysis of customer service quality and product promotional strategy of BRAC Bank Limited
द्वारा: Noor, Sahali
प्रकाशित: (2010)

The impact of training on career progression in banks : a case study on Dhaka Bank Limited
द्वारा: Tammim, Lamia
प्रकाशित: (2014)

Analyzing customer satisfaction by using servqual model of five-dimension in the content of e-banking service quality of the Dhaka Bank Ltd
द्वारा: Antara, Naushin Zabin
प्रकाशित: (2015)

People quality management of inbound contact center of GrameenPhone Ltd.
द्वारा: Khushbu, Tanzila Hashem
प्रकाशित: (2014)

Turkish Airlines (THK) Dhaka
द्वारा: Mushtaq, Nahid
प्रकाशित: (2024)

A Study on the Marketing services and HR activities provided by GP IT
द्वारा: Rimi, Mumtahina Ifat
प्रकाशित: (2013)

Analyzing team effectiveness (TE) as a part of effective team management of GTZ Dhaka (Bangladesh)
द्वारा: Karim, Iftekhar -Ul
प्रकाशित: (2011)

Study on employee turnover in business and service organization
द्वारा: Hoque, Nowreen
प्रकाशित: (2010)

Assessment of customer service of the City Bank Ltd: a study on retail banking customer service department
द्वारा: Naher, Jamilatun
प्रकाशित: (2014)

Pious passengers : the Hajj in earlier times /
द्वारा: Pearson, M. N. (Michael Naylor), 1941-
प्रकाशित: (1994)

Study: 94 percent of Dhaka female passengers harassed on public transports, roads
प्रकाशित: (2018)

Survey on customer satisfaction regarding the quality of service provided by foreign trade department of Dutch-Bangla Bank Limited
द्वारा: Rahim, Rezwanur
प्रकाशित: (2014)

Evolution of business feedback software of Inevex at service provider institution
द्वारा: Fakir, Humayra
प्रकाशित: (2018)

An insight on front office operations and service features of ‘The Westin Dhaka’
द्वारा: Sultana, Sharmin
प्रकाशित: (2015)

Barriers faced by Grameenphone limited due to regulation and the expectations of the young users in Dhaka city regarding the value added services
द्वारा: Reza, Afia Farzin
प्रकाशित: (2013)

Financial performance analysis of Dhaka Bank Limited
द्वारा: Hossain, Fida
प्रकाशित: (2014)

Hair care survey on parlors & salons in Dhaka
द्वारा: Nahar, Kamrun
प्रकाशित: (2012)

Recruitment & selection process of Dhaka Bank Limited
द्वारा: Islam, Anika
प्रकाशित: (2014)