Rozario, M. D., & Akhtar, A. (2015). A study on service quality management and passengers feedback of Singapore airlines Dhaka. BRAC University.
Čikaški stil citiranja (17. izdanje)Rozario, Mathious D., i Afsana Akhtar. A Study on Service Quality Management and Passengers Feedback of Singapore Airlines Dhaka. BRAC University, 2015.
MLA način citiranja (8. izdanje)Rozario, Mathious D., i Afsana Akhtar. A Study on Service Quality Management and Passengers Feedback of Singapore Airlines Dhaka. BRAC University, 2015.
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