Waheed, S. (2015). Customer service marketing through general banking. BRAC University.
Chicago-referens (17:e uppl.)Waheed, Sazzad. Customer Service Marketing Through General Banking. BRAC University, 2015.
MLA-referens (8:e uppl.)Waheed, Sazzad. Customer Service Marketing Through General Banking. BRAC University, 2015.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.