Customer satisfaction level of Al-Arafah Islami Bank Limited

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2015.

Bibliografski detalji
Glavni autor: Shahed, Ariful Alam
Daljnji autori: Datta, Shuwvonick
Format: Internship report
Jezik:English
Izdano: BRAC University 2015
Teme:
Online pristup:http://hdl.handle.net/10361/4096
id 10361-4096
record_format dspace
spelling 10361-40962019-09-30T03:44:48Z Customer satisfaction level of Al-Arafah Islami Bank Limited Shahed, Ariful Alam Datta, Shuwvonick BRAC Business School, BRAC University Customer satisfaction Business administration This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2015. Cataloged from PDF version of Internship report. As part of my academic requirement and completion of my BBA program, I needed to complete a three month period of Internship program. I chose to do my Internship at Al-Arafah Islami Bank Limited, Khilkhet Branch. At AIBL I was assigned to do my intern in two different sections as general banking, and in foreign division. In General Banking Division I took the opportunity to learn about as much as possible while I was working on the division. Al-Arafah Islami Bank Limited is one of the prominent banks in Bangladesh. In these years of long journey the bank has achieved trust from people by providing its services. The main motto of the bank is to give best quality and swift service to customers. In these three months of internship period I learn from them how to motivate customers and give quick services. General banking division is a very important department of a bank. Relationships with customers develop from here. In this report I describe the different functions of these three divisions. Here I also did a research about customer satisfaction level of AIBL. The report also gives an idea of different products and offerings given by Al-Arafah Islami Bank Limited. Ariful Alam Shahed B. Business Administration 2015-04-06T10:29:58Z 2015-04-06T10:29:58Z 2015 2015-03-28 Internship report ID 09304043 http://hdl.handle.net/10361/4096 en BRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 38 pages application/pdf BRAC University
institution Brac University
collection Institutional Repository
language English
topic Customer satisfaction
Business administration
spellingShingle Customer satisfaction
Business administration
Shahed, Ariful Alam
Customer satisfaction level of Al-Arafah Islami Bank Limited
description This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2015.
author2 Datta, Shuwvonick
author_facet Datta, Shuwvonick
Shahed, Ariful Alam
format Internship report
author Shahed, Ariful Alam
author_sort Shahed, Ariful Alam
title Customer satisfaction level of Al-Arafah Islami Bank Limited
title_short Customer satisfaction level of Al-Arafah Islami Bank Limited
title_full Customer satisfaction level of Al-Arafah Islami Bank Limited
title_fullStr Customer satisfaction level of Al-Arafah Islami Bank Limited
title_full_unstemmed Customer satisfaction level of Al-Arafah Islami Bank Limited
title_sort customer satisfaction level of al-arafah islami bank limited
publisher BRAC University
publishDate 2015
url http://hdl.handle.net/10361/4096
work_keys_str_mv AT shahedarifulalam customersatisfactionlevelofalarafahislamibanklimited
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