Satisfied employees will lead to satisfied customer
This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2014.
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| Formatua: | Internship report |
| Hizkuntza: | English |
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BRAC University
2014
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| Sarrera elektronikoa: | http://hdl.handle.net/10361/3748 |
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10361-3748 |
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10361-37482019-09-30T03:43:49Z Satisfied employees will lead to satisfied customer Karim, Rafiul Datta, Showvonick BRAC Business School, BRAC University Business administration This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2014. Cataloged from PDF version of Internship report. Includes bibliographical references (page 54). Bank Asia is one of the leading banks of Bangladesh. They have a huge amount of customer base and to satisfy this huge number of customers they have many efficient employees who work hard to make all those employees satisfied. The bank knows that it’s very important to make the employees satisfied as they are the person who faces the customers and give services to them. This report is based on the basis that says satisfied employees can make the customers happy. Employees are the assets of a bank. They represent the bank. Their service is what makes the customers satisfied or unsatisfied. In this survey I have seen that the sector in which employees are happy the customers are also happy and in the sectors on which the employees are happy the customers are also unsatisfied. It is because in those sectors the service is not as expected as the customers wanted. It is clear from the outcome that the customer’s satisfaction depends on the satisfaction of the employees and making them happy can make the customers satisfied. Rafiul, Karim B. Business Administration 2014-09-30T08:28:59Z 2014-09-30T08:28:59Z 2014 2014-09 Internship report 10104080 http://hdl.handle.net/10361/3748 en BRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 59 pages application/pdf BRAC University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
Business administration |
| spellingShingle |
Business administration Karim, Rafiul Satisfied employees will lead to satisfied customer |
| description |
This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2014. |
| author2 |
Datta, Showvonick |
| author_facet |
Datta, Showvonick Karim, Rafiul |
| format |
Internship report |
| author |
Karim, Rafiul |
| author_sort |
Karim, Rafiul |
| title |
Satisfied employees will lead to satisfied customer |
| title_short |
Satisfied employees will lead to satisfied customer |
| title_full |
Satisfied employees will lead to satisfied customer |
| title_fullStr |
Satisfied employees will lead to satisfied customer |
| title_full_unstemmed |
Satisfied employees will lead to satisfied customer |
| title_sort |
satisfied employees will lead to satisfied customer |
| publisher |
BRAC University |
| publishDate |
2014 |
| url |
http://hdl.handle.net/10361/3748 |
| work_keys_str_mv |
AT karimrafiul satisfiedemployeeswillleadtosatisfiedcustomer |
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