Mousumi, F., & Akhtar, A. (2014). Handling customer complains at Airtel Bangladesh Limited. BRAC University.
Chicago Style (17. basım) AtıfMousumi, Farhana, ve Afsana Akhtar. Handling Customer Complains at Airtel Bangladesh Limited. BRAC University, 2014.
MLA (8th ed.) AtıfMousumi, Farhana, ve Afsana Akhtar. Handling Customer Complains at Airtel Bangladesh Limited. BRAC University, 2014.
Uyarı: Bu alıntı herzaman %100 doğru olmayabilir..