Analyze the customer satisfaction and management perception of Grameenphone; gap analysis in between the customer expectation and the management perception

Analyze the customer satisfaction and management perception of Grameenphone; gap analysis in between the customer expectation and the management perception

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2014.

Bibliographic Details
Main Author: Ahmed, Shabbir
Other Authors: Islam, Md. Tamzidul
Format: Internship report
Language:English
Published: BRAC University 2014
Subjects:
Business administration
Online Access:http://hdl.handle.net/10361/3702

Internet

http://hdl.handle.net/10361/3702

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