Ahmed, S., & Islam, M. T. (2014). Analyze the customer satisfaction and management perception of Grameenphone; gap analysis in between the customer expectation and the management perception. BRAC University.
Chicago Style (17. basım) AtıfAhmed, Shabbir, ve Md. Tamzidul Islam. Analyze the Customer Satisfaction and Management Perception of Grameenphone; Gap Analysis in Between the Customer Expectation and the Management Perception. BRAC University, 2014.
MLA (8th ed.) AtıfAhmed, Shabbir, ve Md. Tamzidul Islam. Analyze the Customer Satisfaction and Management Perception of Grameenphone; Gap Analysis in Between the Customer Expectation and the Management Perception. BRAC University, 2014.
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