Customer service analysis of the Southeast Bank Limited, Banani Branch

Customer service analysis of the Southeast Bank Limited, Banani Branch

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2014.

Bibliografiske detaljer
Hovedforfatter:	Rumman, Sheikh Abd-Al
Andre forfattere:	Akhtar, Afsana
Format:	Internship report
Sprog:	English
Udgivet:	BRAC University 2014
Fag:	Business administration
Online adgang:	http://hdl.handle.net/10361/3687

Lignende værker

Customer Services of BRAC Bank Limited at Banani Branch
af: Faisal, Kazi Golam
Udgivet: (2014)

Retail Banking and Customer Service (City Bank, Banani Branch)
af: Yasmin, Nabila
Udgivet: (2016)

Foreign trade activities in Bank Asia Limited (Banani Branch)
af: Salsabil, Farah
Udgivet: (2016)

Customer service at branch of BRAC Bank
af: Hasan, Md. Kayser
Udgivet: (2012)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
af: Sumaya, Ayesha
Udgivet: (2019)

General banking activities of Southeast Bank Limited : a study on Motijheel branch
af: Afrin, Samia
Udgivet: (2014)

General banking activities of Southeast Bank Limited: Sat Masjid branch
af: Hossain, Mohammad Shorab
Udgivet: (2014)

Retail activities & customer service of City Bank Ltd. : Dhanmondi branch
af: Tasmem, Farah
Udgivet: (2014)

Customer perception on general banking activities of Prime Bank Limited Banani branch
af: Tasnim, Zarin
Udgivet: (2017)

Customer service at Prime bank limited
af: Sultana, Fouzia
Udgivet: (2012)

Customers’ perception towards Standard Bank Limited (SBL): kamarpara branch
af: Palma, Ovi Julius
Udgivet: (2014)

Evaluation of customer satisfaction level at Prime Bank Limited, Tejgaon branch
af: Sharif, Md. Imran
Udgivet: (2014)

Measuring customer satisfaction level of credit cardholders of Southeast Bank Limited
af: Hasan, Golam Morshed
Udgivet: (2012)

Activities and performance in export of the foreign exchange operation of National Bank Ltd. (NBL), Banani branch
af: Sultana, Shereen
Udgivet: (2015)

General banking activities of Southeast Bank Limited: a study on Kotwali branch, Chittagong
af: Dutta, Anik
Udgivet: (2014)

General banking & customer service of Agrani Bank Limited
af: Jahan, Mohammad Anowar
Udgivet: (2014)

A study of foreign exchange division of Southeast Bank Limited: Shyamoli branch
af: Ahmed, Tahmi
Udgivet: (2014)

Marketing practices & service gap of Union Bank Limited, Banani branch
af: Khanam, Maisha
Udgivet: (2019)

Consumers perception about the services offered in Southeast Bank Limited
af: Akhtar, Shahanaz
Udgivet: (2013)

Credit risk management of Southeast Bank Ltd. (Mohammadpur Branch)
af: Akhter, Syeda Nazia
Udgivet: (2014)

Services delivered to the cash account customers and the satisfaction level of those customers of City Brokerage Limited-Gulshan Branch
af: Hasan, Marzanul
Udgivet: (2014)

General banking and customer service of Shahjalal Islami Bank Limited
af: Nusrat, Safia
Udgivet: (2014)

Service gaps in the general banking department of Mercantile Bank Limited, Mohakhali Branch
af: Khan, Asif Ali
Udgivet: (2015)

Customers’ satisfaction level: a study on Dutch-Bangla Bank Limited, Uttara branch
af: Tabassum, Tanjila
Udgivet: (2013)

Customer service of The City Bank Limited : Gulshan avenue
af: Ahmed, Ayesha
Udgivet: (2014)

Customer’s satisfaction on service quality of Prime Bank Limited
af: Afroz, Rumana
Udgivet: (2014)

Evaluation of customer satisfaction level at BRAC bank limited : graphics building branch
af: Choudhury, Ahmed Abir
Udgivet: (2013)

Customer satisfaction of the foreign exchange department Prime Bank Limited, Mouchak Branch
af: Tabassum, Anika
Udgivet: (2013)

Customers’ perception regarding islamic banking services of Dhaka Bank Limited
af: Islam, Syed Ajmer
Udgivet: (2014)

Banglalink digital communications Limited- SWOT analysis & customer satisfaction of M-banking service users
af: Mehrab-Al-Islam, Nafis
Udgivet: (2014)

Analyzing customer satisfaction level at Standard Chartered Bank; Narayanganj branch
af: Rumi, Afrin Akter
Udgivet: (2011)

Customer satisfaction regarding the service quality of the foreign exchange department of Mercantile Bank Limited, Mirpur Branch
af: Siddika, Ayesha
Udgivet: (2014)

Trust Bank Limited (Cantonment Branch Savar )
af: Rumel, Muhammad Alaluddin
Udgivet: (2014)

Analysis of customer service quality and product promotional strategy of BRAC Bank Limited
af: Noor, Sahali
Udgivet: (2010)

Consumer investment services to the customer of Islami Bank Bangladesh Limited
af: Zaman, Akramina
Udgivet: (2014)

General banking activities of Southeast Bank Limited
af: Sen, Susmita
Udgivet: (2015)

A critical analysis of the customer care service of The City Bank Limited
af: Akter, Oyahida
Udgivet: (2014)

Customer satisfaction analysis on general banking of Export Import Bank of Bangladesh Limited (EXIM)
af: Sheikh, Tania
Udgivet: (2016)

Assessment of customer service of the City Bank Ltd: a study on retail banking customer service department
af: Naher, Jamilatun
Udgivet: (2014)

General banking activities of Southeast Bank Limited
af: Bhuiyan, Mahbuzzaman
Udgivet: (2016)