Naher, J., & Ahmed, S. (2014). Assessment of customer service of the City Bank Ltd: A study on retail banking customer service department. BRAC University.
Chicago-referens (17:e uppl.)Naher, Jamilatun, och Sreyoshi Ahmed. Assessment of Customer Service of the City Bank Ltd: A Study on Retail Banking Customer Service Department. BRAC University, 2014.
MLA-referens (8:e uppl.)Naher, Jamilatun, och Sreyoshi Ahmed. Assessment of Customer Service of the City Bank Ltd: A Study on Retail Banking Customer Service Department. BRAC University, 2014.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.