Naher, J., & Ahmed, S. (2014). Assessment of customer service of the City Bank Ltd: A study on retail banking customer service department. BRAC University.
Цитирование в стиле Чикаго (17-е изд.)Naher, Jamilatun, и Sreyoshi Ahmed. Assessment of Customer Service of the City Bank Ltd: A Study on Retail Banking Customer Service Department. BRAC University, 2014.
Цитирование MLA (8-е изд.)Naher, Jamilatun, и Sreyoshi Ahmed. Assessment of Customer Service of the City Bank Ltd: A Study on Retail Banking Customer Service Department. BRAC University, 2014.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.