APA (7e ed.) Bronvermelding

Naher, J., & Ahmed, S. (2014). Assessment of customer service of the City Bank Ltd: A study on retail banking customer service department. BRAC University.

Chicago (17e ed.) Bronvermelding

Naher, Jamilatun, en Sreyoshi Ahmed. Assessment of Customer Service of the City Bank Ltd: A Study on Retail Banking Customer Service Department. BRAC University, 2014.

MLA (8e ed.) Bronvermelding

Naher, Jamilatun, en Sreyoshi Ahmed. Assessment of Customer Service of the City Bank Ltd: A Study on Retail Banking Customer Service Department. BRAC University, 2014.