Cita APA (7th ed.)

Naher, J., & Ahmed, S. (2014). Assessment of customer service of the City Bank Ltd: A study on retail banking customer service department. BRAC University.

Cita Chicago (17th ed.)

Naher, Jamilatun, i Sreyoshi Ahmed. Assessment of Customer Service of the City Bank Ltd: A Study on Retail Banking Customer Service Department. BRAC University, 2014.

Cita MLA (8th ed.)

Naher, Jamilatun, i Sreyoshi Ahmed. Assessment of Customer Service of the City Bank Ltd: A Study on Retail Banking Customer Service Department. BRAC University, 2014.

Atenció: Aquestes cites poden no estar 100% correctes.