Knowledge sharing pattern of Customer Care Officer's of Grameenphone Limited

Knowledge sharing pattern of Customer Care Officer's of Grameenphone Limited

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2014.

Sonraí bibleagrafaíochta
Príomhchruthaitheoir:	Ahmed, Kazi Tonima
Rannpháirtithe:	Khan, Tahsan Rahman
Formáid:	Internship report
Teanga:	English
Foilsithe / Cruthaithe:	BRAC University 2014
Ábhair:	Business administration
Rochtain ar líne:	http://hdl.handle.net/10361/3676

Míreanna comhchosúla

Customer satisfaction of Grameenphone limited
de réir: Md. Harun-Or-Rashid
Foilsithe / Cruthaithe: (2011)

Perception of Grameenphone in the mind of its customers
de réir: Khan, Nadia
Foilsithe / Cruthaithe: (2010)

Assessing customer satisfaction of Grameenphone
de réir: Shoulin, Shabnam
Foilsithe / Cruthaithe: (2014)

Identify the parameter of customer satisfaction of Grameenphone Ltd.
de réir: Shahid, Subrina
Foilsithe / Cruthaithe: (2015)

Customer satisfaction level of Grameenphone Community Information Center
de réir: Khanam, Abeda Rezwana
Foilsithe / Cruthaithe: (2012)

Productdevelopment in Grameenphone Limited
de réir: Sanchari, Jamin Alam
Foilsithe / Cruthaithe: (2015)

Analyze the customer satisfaction and management perception of Grameenphone; gap analysis in between the customer expectation and the management perception
de réir: Ahmed, Shabbir
Foilsithe / Cruthaithe: (2014)

IPO of Grameenphone
de réir: Mehtab, SK Ahmar
Foilsithe / Cruthaithe: (2012)

Customer satisfaction index and service quality assurance of Grameenphone Ltd.
de réir: Chowdhury, Farzana
Foilsithe / Cruthaithe: (2011)

Grameenphone‘s loyalty program in telecommunication sector based on customer insight &behavior
de réir: Sakil, Bulbul Ahammed
Foilsithe / Cruthaithe: (2014)

Financial performance analysis of GrameenPhone Limited
de réir: Sarker, Mohammad Asaduzzaman
Foilsithe / Cruthaithe: (2014)

Effectiveness of telesales in Grameenphone
de réir: Chowdhury, Md. Sazid
Foilsithe / Cruthaithe: (2011)

BTS Investment decision and payment process Grameenphone Limited
de réir: Hossain, Md. Sohrab
Foilsithe / Cruthaithe: (2014)

Activities related to value added services of Grameenphone limited
de réir: Imtiaz, Nafis
Foilsithe / Cruthaithe: (2015)

Disciplinary process of Grameenphone Ltd.
de réir: Nishat, Najia
Foilsithe / Cruthaithe: (2015)

Service awareness status of Grameenphone subscribers which leads a better customer experience
de réir: Mallick, Animash
Foilsithe / Cruthaithe: (2012)

Adoption of 3G of Grameenphone on Smartphones
de réir: Kabir, Eshat
Foilsithe / Cruthaithe: (2014)

The role of transport department at Grameenphone Ltd.
de réir: Nowshin, Subrina
Foilsithe / Cruthaithe: (2012)

Effectiveness of the promotional acivities of Grameenphone modem
de réir: Noor, Abida
Foilsithe / Cruthaithe: (2012)

Methods of share valuation of BRAC EPL Investments Limited
de réir: Chowdhury, Ahmed Rafi
Foilsithe / Cruthaithe: (2011)

Current scenario of internet services: an analysis on Grameenphone
de réir: Lamia, Zannat Tahera
Foilsithe / Cruthaithe: (2012)

Training program: A study on Grameenphone Ltd.
de réir: Pervin, Afsana
Foilsithe / Cruthaithe: (2015)

Customer service of Grameenphone
de réir: Raj, Muradul Haque
Foilsithe / Cruthaithe: (2016)

Employees’ perception about HR functions in Grameenphone Ltd.
de réir: Hoque, Nur Peara
Foilsithe / Cruthaithe: (2014)

Case study on Grameenphone: current scenario of post-paid package & 3G licensing of Grameenphone and their future prospects
de réir: Jebin, Laila
Foilsithe / Cruthaithe: (2014)

A critical analysis of the customer care service of The City Bank Limited
de réir: Akter, Oyahida
Foilsithe / Cruthaithe: (2014)

Customer service of The City Bank Limited : Gulshan avenue
de réir: Ahmed, Ayesha
Foilsithe / Cruthaithe: (2014)

Customer service at Prime bank limited
de réir: Sultana, Fouzia
Foilsithe / Cruthaithe: (2012)

Ingenuity & effectiveness of Grameenphone services & advertisements through print media
de réir: Adnan, Md. Tawhid
Foilsithe / Cruthaithe: (2014)

Customer Services of BRAC Bank Limited at Banani Branch
de réir: Faisal, Kazi Golam
Foilsithe / Cruthaithe: (2014)

Market share analysis of Berger Paints Bangladesh Limited at Savar
de réir: Maruf, Mirza MD.
Foilsithe / Cruthaithe: (2012)

People quality management of inbound contact center of GrameenPhone Ltd.
de réir: Khushbu, Tanzila Hashem
Foilsithe / Cruthaithe: (2014)

Satisfaction of GP employees in GPHouse regarding transport services provided by Grameenphone
de réir: Plabon, Minhaz Ali Khan
Foilsithe / Cruthaithe: (2013)

Customer satisfaction level of Standard Bank Limited
de réir: Chakma, Pramiti
Foilsithe / Cruthaithe: (2014)

Customer relationship management Mercantile Bank Limited
de réir: Shahriar, Md. Hasan
Foilsithe / Cruthaithe: (2014)

Handling customer complains at Airtel Bangladesh Limited
de réir: Mousumi, Farhana
Foilsithe / Cruthaithe: (2014)

An assessment of management trainee officer at BRAC Bank Limited
de réir: Siza, Labiba-Sal-Siraj
Foilsithe / Cruthaithe: (2014)

Strategies of human resource: a study on Grameenphone Ltd.
de réir: Sultana, Salma
Foilsithe / Cruthaithe: (2014)

The process of SMS loan and repayment behavior of customers: BRAC Bank Limited
de réir: Ahmed, Md. Foysal
Foilsithe / Cruthaithe: (2012)

An overview of direct sales in the business market of Bangladesh: a study on Grameenphone Ltd.
de réir: Ahmed, Taukir
Foilsithe / Cruthaithe: (2014)