Knowledge sharing pattern of Customer Care Officer's of Grameenphone Limited

Knowledge sharing pattern of Customer Care Officer's of Grameenphone Limited

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2014.

Bibliografiske detaljer
Hovedforfatter:	Ahmed, Kazi Tonima
Andre forfattere:	Khan, Tahsan Rahman
Format:	Internship report
Sprog:	English
Udgivet:	BRAC University 2014
Fag:	Business administration
Online adgang:	http://hdl.handle.net/10361/3676

Lignende værker

Customer satisfaction of Grameenphone limited
af: Md. Harun-Or-Rashid
Udgivet: (2011)

Perception of Grameenphone in the mind of its customers
af: Khan, Nadia
Udgivet: (2010)

Assessing customer satisfaction of Grameenphone
af: Shoulin, Shabnam
Udgivet: (2014)

Identify the parameter of customer satisfaction of Grameenphone Ltd.
af: Shahid, Subrina
Udgivet: (2015)

Customer satisfaction level of Grameenphone Community Information Center
af: Khanam, Abeda Rezwana
Udgivet: (2012)

Productdevelopment in Grameenphone Limited
af: Sanchari, Jamin Alam
Udgivet: (2015)

Analyze the customer satisfaction and management perception of Grameenphone; gap analysis in between the customer expectation and the management perception
af: Ahmed, Shabbir
Udgivet: (2014)

IPO of Grameenphone
af: Mehtab, SK Ahmar
Udgivet: (2012)

Customer satisfaction index and service quality assurance of Grameenphone Ltd.
af: Chowdhury, Farzana
Udgivet: (2011)

Grameenphone‘s loyalty program in telecommunication sector based on customer insight &behavior
af: Sakil, Bulbul Ahammed
Udgivet: (2014)

Financial performance analysis of GrameenPhone Limited
af: Sarker, Mohammad Asaduzzaman
Udgivet: (2014)

Effectiveness of telesales in Grameenphone
af: Chowdhury, Md. Sazid
Udgivet: (2011)

BTS Investment decision and payment process Grameenphone Limited
af: Hossain, Md. Sohrab
Udgivet: (2014)

Activities related to value added services of Grameenphone limited
af: Imtiaz, Nafis
Udgivet: (2015)

Disciplinary process of Grameenphone Ltd.
af: Nishat, Najia
Udgivet: (2015)

Service awareness status of Grameenphone subscribers which leads a better customer experience
af: Mallick, Animash
Udgivet: (2012)

Adoption of 3G of Grameenphone on Smartphones
af: Kabir, Eshat
Udgivet: (2014)

The role of transport department at Grameenphone Ltd.
af: Nowshin, Subrina
Udgivet: (2012)

Effectiveness of the promotional acivities of Grameenphone modem
af: Noor, Abida
Udgivet: (2012)

Methods of share valuation of BRAC EPL Investments Limited
af: Chowdhury, Ahmed Rafi
Udgivet: (2011)

Current scenario of internet services: an analysis on Grameenphone
af: Lamia, Zannat Tahera
Udgivet: (2012)

Training program: A study on Grameenphone Ltd.
af: Pervin, Afsana
Udgivet: (2015)

Customer service of Grameenphone
af: Raj, Muradul Haque
Udgivet: (2016)

Employees’ perception about HR functions in Grameenphone Ltd.
af: Hoque, Nur Peara
Udgivet: (2014)

Case study on Grameenphone: current scenario of post-paid package & 3G licensing of Grameenphone and their future prospects
af: Jebin, Laila
Udgivet: (2014)

A critical analysis of the customer care service of The City Bank Limited
af: Akter, Oyahida
Udgivet: (2014)

Customer service of The City Bank Limited : Gulshan avenue
af: Ahmed, Ayesha
Udgivet: (2014)

Customer service at Prime bank limited
af: Sultana, Fouzia
Udgivet: (2012)

Ingenuity & effectiveness of Grameenphone services & advertisements through print media
af: Adnan, Md. Tawhid
Udgivet: (2014)

Customer Services of BRAC Bank Limited at Banani Branch
af: Faisal, Kazi Golam
Udgivet: (2014)

Market share analysis of Berger Paints Bangladesh Limited at Savar
af: Maruf, Mirza MD.
Udgivet: (2012)

People quality management of inbound contact center of GrameenPhone Ltd.
af: Khushbu, Tanzila Hashem
Udgivet: (2014)

Satisfaction of GP employees in GPHouse regarding transport services provided by Grameenphone
af: Plabon, Minhaz Ali Khan
Udgivet: (2013)

Customer satisfaction level of Standard Bank Limited
af: Chakma, Pramiti
Udgivet: (2014)

Customer relationship management Mercantile Bank Limited
af: Shahriar, Md. Hasan
Udgivet: (2014)

Handling customer complains at Airtel Bangladesh Limited
af: Mousumi, Farhana
Udgivet: (2014)

An assessment of management trainee officer at BRAC Bank Limited
af: Siza, Labiba-Sal-Siraj
Udgivet: (2014)

Strategies of human resource: a study on Grameenphone Ltd.
af: Sultana, Salma
Udgivet: (2014)

The process of SMS loan and repayment behavior of customers: BRAC Bank Limited
af: Ahmed, Md. Foysal
Udgivet: (2012)

An overview of direct sales in the business market of Bangladesh: a study on Grameenphone Ltd.
af: Ahmed, Taukir
Udgivet: (2014)