Akter, O., & Haq, M. (2014). A critical analysis of the customer care service of The City Bank Limited. BRAC University.
Čikaški stil citiranja (17. izdanje)Akter, Oyahida, i Mahmudul Haq. A Critical Analysis of the Customer Care Service of The City Bank Limited. BRAC University, 2014.
MLA način citiranja (8. izdanje)Akter, Oyahida, i Mahmudul Haq. A Critical Analysis of the Customer Care Service of The City Bank Limited. BRAC University, 2014.
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