Akter, O., & Haq, M. (2014). A critical analysis of the customer care service of The City Bank Limited. BRAC University.
Lua i Stíl Chicago (17ú heag.)Akter, Oyahida, agus Mahmudul Haq. A Critical Analysis of the Customer Care Service of The City Bank Limited. BRAC University, 2014.
Lua MLA (8ú heag.)Akter, Oyahida, agus Mahmudul Haq. A Critical Analysis of the Customer Care Service of The City Bank Limited. BRAC University, 2014.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.