Competitive analysis in the express industry of Bangladesh: whether existing service features are satisfying customers or not

Competitive analysis in the express industry of Bangladesh: whether existing service features are satisfying customers or not

This internship report is submitted in a partial fulfillment of the requirements for the degree of Master of Business Administration,2014.

ग्रंथसूची विवरण
मुख्य लेखक:	Chowdhury, Shaiyaz
अन्य लेखक:	Haq, Mahmudul
स्वरूप:	Internship report
भाषा:	English
प्रकाशित:	BRAC University 2014
विषय:	Business administration
ऑनलाइन पहुंच:	http://hdl.handle.net/10361/3440

समान संसाधन

Satisfied employees will lead to satisfied customer
द्वारा: Karim, Rafiul
प्रकाशित: (2014)

Whether to Kill
द्वारा: Dornschneider

Customers’ perception regarding islamic banking services of Bangladesh
द्वारा: Musa, Fahad-Ibn-
प्रकाशित: (2014)

Consumer investment services to the customer of Islami Bank Bangladesh Limited
द्वारा: Zaman, Akramina
प्रकाशित: (2014)

Customer service of Genex Infosys Ltd.
द्वारा: Hossain, Anik
प्रकाशित: (2014)

Customer service at Prime bank limited
द्वारा: Sultana, Fouzia
प्रकाशित: (2012)

Customer service at branch of BRAC Bank
द्वारा: Hasan, Md. Kayser
प्रकाशित: (2012)

Customer satisfaction index and service quality assurance of Grameenphone Ltd.
द्वारा: Chowdhury, Farzana
प्रकाशित: (2011)

Customer service analysis of the Southeast Bank Limited, Banani Branch
द्वारा: Rumman, Sheikh Abd-Al
प्रकाशित: (2014)

Importance of quality assurance in real estate to satisfy the customers of Climax Holdings Limited
द्वारा: Jahan, Samiah
प्रकाशित: (2024)

An insight on front office operations and service features of ‘The Westin Dhaka’
द्वारा: Sultana, Sharmin
प्रकाशित: (2015)

Assessment of customer service of the City Bank Ltd: a study on retail banking customer service department
द्वारा: Naher, Jamilatun
प्रकाशित: (2014)

Journal on Satisfiability, Boolean Modelling and Computation

Journal on Satisfiability, Boolean Modelling and Computation

Customer satisfaction & customer loyalty at Islami Bank Bangladesh Ltd.
द्वारा: Islam, Sonia
प्रकाशित: (2012)

Customer perception about the trade service of HSBC
द्वारा: Parves, Md. Nayem
प्रकाशित: (2014)

Customer perception about UCBL's remittance services
द्वारा: Ahmed, Toma
प्रकाशित: (2014)

Customer service marketing through general banking
द्वारा: Waheed, Sazzad
प्रकाशित: (2015)

As an online market place, the customer servicer acivities & customer satisfaction of Kaymu.com.bd
द्वारा: Ahamed, Arif
प्रकाशित: (2015)

Selling techniqes of TNT express: a study of Bangladesh
द्वारा: Kanak, Md. Rifat Hasan
प्रकाशित: (2011)

Sales management & selling techniques of TNT Express Bangladesh
द्वारा: Alam, Samina
प्रकाशित: (2012)

Customer satisfaction over the value added services of Airtel Bangladesh Ltd.
द्वारा: Das, Pooja
प्रकाशित: (2014)

Analysis of customer service quality and product promotional strategy of BRAC Bank Limited
द्वारा: Noor, Sahali
प्रकाशित: (2010)

Customer service analysis with the overview of marketing and promotional activities of BRAC bank ltd.
द्वारा: Roy, Joydeep Sinha
प्रकाशित: (2011)

General banking & customer service of Agrani Bank Limited
द्वारा: Jahan, Mohammad Anowar
प्रकाशित: (2014)

Customer service of The City Bank Limited : Gulshan avenue
द्वारा: Ahmed, Ayesha
प्रकाशित: (2014)

Customer’s satisfaction on service quality of Prime Bank Limited
द्वारा: Afroz, Rumana
प्रकाशित: (2014)

We Are in His Hands Whether We Live or Die
द्वारा: Thomson

Customer satisfaction to Expressions Limited
द्वारा: Mahmud, Md. Riaz
प्रकाशित: (2020)

An insight on ‘pre product and service features: user acceptance test, at Robi Axiata limited’
द्वारा: Zaman, Suzana
प्रकाशित: (2015)

A critical analysis of the customer care service of The City Bank Limited
द्वारा: Akter, Oyahida
प्रकाशित: (2014)

Employees feedback on existing performance appraisal system of Rangs Group
द्वारा: Das, Arunima
प्रकाशित: (2015)

Violence against women in Bangladesh: situational analysis/existing interventions
द्वारा: Chowdhury, Sabiha
प्रकाशित: (2010)

Handling customer complains at Airtel Bangladesh Limited
द्वारा: Mousumi, Farhana
प्रकाशित: (2014)

Customer service of Alpha Credit Rating Limited
द्वारा: Khan, Mohammad Moniruzzaman
प्रकाशित: (2016)

Jamuna Bank Ltd. and its customer service
द्वारा: Pulak, Arijit Podder
प्रकाशित: (2015)

Customer satisfaction level of after sales service of ThyssenKrupp
द्वारा: Voumik, Apurba
प्रकाशित: (2014)

Evaluation of customer service quality: a study on Jamuna Bank
द्वारा: Saha, Abanti
प्रकाशित: (2014)

General banking and customer service of Shahjalal Islami Bank Limited
द्वारा: Nusrat, Safia
प्रकाशित: (2014)

Services delivered to the cash account customers and the satisfaction level of those customers of City Brokerage Limited-Gulshan Branch
द्वारा: Hasan, Marzanul
प्रकाशित: (2014)