Chowdhury, S., & Haq, M. (2014). Competitive analysis in the express industry of Bangladesh: Whether existing service features are satisfying customers or not. BRAC University.
Citação norma ChicagoChowdhury, Shaiyaz, and Mahmudul Haq. Competitive Analysis in the Express Industry of Bangladesh: Whether Existing Service Features Are Satisfying Customers or Not. BRAC University, 2014.
Citação norma MLAChowdhury, Shaiyaz, and Mahmudul Haq. Competitive Analysis in the Express Industry of Bangladesh: Whether Existing Service Features Are Satisfying Customers or Not. BRAC University, 2014.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.