An analysis of client support procedure” in ADN Telecom Communication Ltd.

This internship report is submitted in a partial fulfillment of the requirements for the degree of Master of Business Administration,2014.

Dettagli Bibliografici
Autore principale: kar, Shourabh
Altri autori: Razzak, Rezaur
Natura: Internship report
Lingua:English
Pubblicazione: BRAC University 2014
Soggetti:
Accesso online:http://hdl.handle.net/10361/3390
id 10361-3390
record_format dspace
spelling 10361-33902019-09-30T03:49:39Z An analysis of client support procedure” in ADN Telecom Communication Ltd. kar, Shourabh Razzak, Rezaur BRAC Business School, BRAC University Business administration This internship report is submitted in a partial fulfillment of the requirements for the degree of Master of Business Administration,2014. Cataloged from PDF version of Internship report. Includes bibliographical references (page 40). The world around us is changing faster than ever. To stay ahead of the frantic pace of this changing, digital world, companies are looking for robust communication infrastructure, efficient and cost effective software solutions, and new technologies and devices that would give them an edge. Automate the processes, streamline the operations, spending time not trouble-shooting but strategic thinking and make it efficient. The right service provider can offer all these at a one stop shop and ADN Telecom stands out of the crowd for its understanding off the client’s requirements and knowing what technology would work best to fulfill these requirements. ADN Telecom Communication Ltd is proud to introduce Next Generation Networking (NGN) in Bangladesh. The general idea behind NGN is that one network transports all information and services (internet, data, video, etc.) by encapsulating these into packets and that should be fully QoS enabled. It is focused on providing a carrier grade solution to the telecommunication service provider and taking the quality of service to a new class. In ADN Telecom Communication Ltd client support is handled by communication department combination of different support team. The following literature is relevant to this report as it helps to better understand the different types technical service provided to client and how the support procedures pursue. I analyzed the data and finally came to a conclusion with some recommendations to the Bank. The data were analyzed on the basis of the parameters and discussed to reach a conclusion. Shourabh kar M. Business Administration 2014-07-07T04:43:55Z 2014-07-07T04:43:55Z 2014 2014-07-06 Internship report ID 11164078 http://hdl.handle.net/10361/3390 en BRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 49 pages application/pdf BRAC University
institution Brac University
collection Institutional Repository
language English
topic Business administration
spellingShingle Business administration
kar, Shourabh
An analysis of client support procedure” in ADN Telecom Communication Ltd.
description This internship report is submitted in a partial fulfillment of the requirements for the degree of Master of Business Administration,2014.
author2 Razzak, Rezaur
author_facet Razzak, Rezaur
kar, Shourabh
format Internship report
author kar, Shourabh
author_sort kar, Shourabh
title An analysis of client support procedure” in ADN Telecom Communication Ltd.
title_short An analysis of client support procedure” in ADN Telecom Communication Ltd.
title_full An analysis of client support procedure” in ADN Telecom Communication Ltd.
title_fullStr An analysis of client support procedure” in ADN Telecom Communication Ltd.
title_full_unstemmed An analysis of client support procedure” in ADN Telecom Communication Ltd.
title_sort analysis of client support procedure” in adn telecom communication ltd.
publisher BRAC University
publishDate 2014
url http://hdl.handle.net/10361/3390
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