Retail banking & customer experience of BRAC Bank Limited

Retail banking & customer experience of BRAC Bank Limited

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2014.

Manylion Llyfryddiaeth
Prif Awdur:	Sadia, Humaira
Awduron Eraill:	Habib, Asphia
Fformat:	Internship report
Iaith:	English
Cyhoeddwyd:	BRAC University 2014
Pynciau:	Business administration
Mynediad Ar-lein:	http://hdl.handle.net/10361/3340

Eitemau Tebyg

Customer experience, retail banking division of BRAC Bank Limited
gan: Sharmin, Samira
Cyhoeddwyd: (2016)

Customer experience, retail banking division & financial performance evaluation (2010-2014) of BRAC Bank Limited
gan: Hoque, Nabila
Cyhoeddwyd: (2015)

Analysis of zero balance project of customer experience department of BRAC Bank Limited
gan: Hena, Hasna
Cyhoeddwyd: (2014)

Customer satisfaction survey at retail banking division of BRAC Bank Ltd
gan: Suva, Shankha Nil Dey
Cyhoeddwyd: (2014)

Retail banking & customer service activities of BRAC Bank Ltd
gan: Andrews, Christer
Cyhoeddwyd: (2016)

Retail banking activities of the City Bank Limited
gan: Mustary, Tanzila
Cyhoeddwyd: (2014)

Retail banking model of National Bank Limited
gan: Hossain, Rezwan
Cyhoeddwyd: (2014)

Retail banking of IFIC Bank Limited
gan: Khan, Siad Bari
Cyhoeddwyd: (2016)

Customer satisfaction on retail banking of the Trust Bank Ltd.
gan: Nazneen, Zubayda
Cyhoeddwyd: (2014)

Customer service at branch of BRAC Bank
gan: Hasan, Md. Kayser
Cyhoeddwyd: (2012)

The overall experience of working in the retail marketing department under Communication Division of BRAC Bank Limited
gan: Alam, Mahrufa Binte
Cyhoeddwyd: (2015)

Assessment of customer service of the City Bank Ltd: a study on retail banking customer service department
gan: Naher, Jamilatun
Cyhoeddwyd: (2014)

An analysis of retail banking products of the City Bank Limited
gan: Wareesa, Syeda Najifa
Cyhoeddwyd: (2014)

General banking & customer service of Agrani Bank Limited
gan: Jahan, Mohammad Anowar
Cyhoeddwyd: (2014)

Analysis of zero balance and dormant project of customer experience department of BRAC Bank Limited
gan: Trisha, Tasnuva Tabassum
Cyhoeddwyd: (2015)

Retail banking & home loan appraisal team of BRAC Bank Limited
gan: Das, Paromita
Cyhoeddwyd: (2016)

Retail Banking and Customer Service (City Bank, Banani Branch)
gan: Yasmin, Nabila
Cyhoeddwyd: (2016)

Marketing analysis of retail banking products to improve customer loyalty of Prime Bank Limited
gan: Chowdhury, Nafis
Cyhoeddwyd: (2016)

Customer Services of BRAC Bank Limited at Banani Branch
gan: Faisal, Kazi Golam
Cyhoeddwyd: (2014)

Customer service at Prime bank limited
gan: Sultana, Fouzia
Cyhoeddwyd: (2012)

General banking and customer service of Shahjalal Islami Bank Limited
gan: Nusrat, Safia
Cyhoeddwyd: (2014)

The process of SMS loan and repayment behavior of customers: BRAC Bank Limited
gan: Ahmed, Md. Foysal
Cyhoeddwyd: (2012)

Customer satisfaction survey of unsecured loan customers of BRAC Bank limited
gan: Akhtar, Jasmin
Cyhoeddwyd: (2013)

SME Banking division of BRAC Bank Limited
gan: Al Mamun, Shah Abdullah
Cyhoeddwyd: (2013)

Retail activities & customer service of City Bank Ltd. : Dhanmondi branch
gan: Tasmem, Farah
Cyhoeddwyd: (2014)

Product analysis of retail banking of BRAC Bank Ltd. : Joydevpur Branch, Gazipur
gan: Razzak, Mohammed Abdur
Cyhoeddwyd: (2014)

The roles of service marketing of the retail banking unit in IFIC Bank Limited
gan: Rahman, Rezwan
Cyhoeddwyd: (2014)

Current initiatives in restructuring retail banking business model by BRAC Bank Ltd.
Cyhoeddwyd: (2013)

Customer satisfaction level of Standard Bank Limited
gan: Chakma, Pramiti
Cyhoeddwyd: (2014)

Customer relationship management Mercantile Bank Limited
gan: Shahriar, Md. Hasan
Cyhoeddwyd: (2014)

Customer satisfaction of BRAC Bank ATM card holders
gan: Justice, Jakeul Hasan
Cyhoeddwyd: (2012)

Customers’ perception regarding islamic banking services of Dhaka Bank Limited
gan: Islam, Syed Ajmer
Cyhoeddwyd: (2014)

Factors that attract customers to bank with Social Islami Bank Limited (SIBL)
gan: Bristy, Jannatul Ferdoshi
Cyhoeddwyd: (2015)

Customer satisfaction on restructuring retail banking business model of BRAC Bank ltd. (supreme and excel banking)
gan: Mushfiq, Takrim
Cyhoeddwyd: (2013)

Analysis of customer service quality and product promotional strategy of BRAC Bank Limited
gan: Noor, Sahali
Cyhoeddwyd: (2010)

Retail & Corporate Credit Scheme of Prime Bank Limited
gan: Ferdous, Farah
Cyhoeddwyd: (2015)

Evaluating customer satisfaction in general banking of The Premire Bank Limited
gan: Nayeem, Fahmid Jahan
Cyhoeddwyd: (2013)

An evaluation of the bank’s customer perception
gan: Abdullah, Huzaifa
Cyhoeddwyd: (2012)

Assessing customer satisfaction of Shahjalal Islami Bank Limited
gan: Mahbub, Shejoty
Cyhoeddwyd: (2014)

Customer satisfaction level of United Commercial Bank Limited
gan: Islam, Md. Mahmudul
Cyhoeddwyd: (2014)