Nazneen, Z., & Chowdhury, M. F. E. (2014). Customer satisfaction on retail banking of the Trust Bank Ltd. BRAC University.
Čikaški stil citiranja (17. izdanje)Nazneen, Zubayda, i Md. Fazley Elahi Chowdhury. Customer Satisfaction on Retail Banking of the Trust Bank Ltd. BRAC University, 2014.
MLA način citiranja (8. izdanje)Nazneen, Zubayda, i Md. Fazley Elahi Chowdhury. Customer Satisfaction on Retail Banking of the Trust Bank Ltd. BRAC University, 2014.
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