Lua APA (7ú heag.)

Shahriar, M. H., & Ahmed, D. S. (2014). Customer relationship management Mercantile Bank Limited. BRAC University.

Lua i Stíl Chicago (17ú heag.)

Shahriar, Md. Hasan, agus Dr. Salehuddin Ahmed. Customer Relationship Management Mercantile Bank Limited. BRAC University, 2014.

Lua MLA (8ú heag.)

Shahriar, Md. Hasan, agus Dr. Salehuddin Ahmed. Customer Relationship Management Mercantile Bank Limited. BRAC University, 2014.

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