Cita APA (7th ed.)

Shahriar, M. H., & Ahmed, D. S. (2014). Customer relationship management Mercantile Bank Limited. BRAC University.

Cita Chicago (17th ed.)

Shahriar, Md. Hasan, i Dr. Salehuddin Ahmed. Customer Relationship Management Mercantile Bank Limited. BRAC University, 2014.

Cita MLA (8th ed.)

Shahriar, Md. Hasan, i Dr. Salehuddin Ahmed. Customer Relationship Management Mercantile Bank Limited. BRAC University, 2014.